We’re Almost There.

Our new website is on it’s way, but for now feel free to get an understanding to who ICA are and what we do.

Think Connectivity.

We expand on unified comunications to help clients think beyond ordinary.

Making Connections.

Connecting everyone everywhere.

Delivering first rate communications to our customers, delivers a first rate experience to yours.


years of industry experience


customer retention


of faults resolved in 1 hour


customer satisfaction


The gap between what technology is on offer from Communication technology vendors is narrowing daily whilst the choice of those communication providers only widens.

There is an ever bigger gap between how customers perceive customer service and how suppliers perceive the service they provide. It’s all about the journey. How voice or data gets from A to B is the same. The experience along the way is different.

Landlines & Calls
Inbound Numbers
Phone Systems



Read about Telephony

Leased Lines



Read about Connectivity

Call Logging
Call Reporting
Call Recording
Virtual PA - Call Answering

Call Management

Call Management

Read about Call Management

Back-up Monitoring
Remote Networking
Disaster Recovery

Managed IT

Managed IT

Read about Managed IT

Customer & Team Engagement

Unified Communications

Unified Communications

Read about Unified Communications

What we do

Long story short…We are an
independent communications
company delivering business
solutions across the uk.

Why are we different?

In an ever changing industry that can be known for unethical practices ICA’s ethics have remained unchanged for the last 21 years. ICA has a code of ethics that are not for marketing purposes and are more than just moral values and principles they are what determine all of our commercial activities.

Our team have established a niche for honest, down to earth communications advice for business, taking advantage of the huge advances in technology and presenting our customers with bespoke, joined up solutions to meet modern day multi-channel needs and help their customers’ businesses thrive.

We solve challenges with a combination of insight, hard work and on-demand knowledge — all focused on delivering clarity from start to finish. Understanding is at the core of our portfolio and it's only when we have taken the time to analyse your priorities, your challenges and your aspirations that we begin to combine products and services to build your solution.

Reduce your costs

Future proof
your business

your connectivity

Amplify customer

Team Collaboration

ICA will give you £550 for your old system!

If you qualify we will give you cash back when placing an order on a new system.


Our Suppliers

Our team is our most valuable asset. We believe in an engaged workforce that feel motivated to helping shape customer visions.

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