years of industry experience
of faults resolved in 1 hour
There is an ever bigger gap between how customers perceive customer service and how suppliers perceive the service they provide. It’s all about the journey. How voice or data gets from A to B is the same. The experience along the way is different.
Landlines & Calls
Read about Telephony
Read about Connectivity
Virtual PA - Call Answering
Read about Call Management
Read about Managed IT
Customer & Team Engagement
Read about Unified Communications
In an ever changing industry that can be known for unethical practices ICA’s ethics have remained unchanged for the last 21 years. ICA has a code of ethics that are not for marketing purposes and are more than just moral values and principles they are what determine all of our commercial activities.
Our team have established a niche for honest, down to earth communications advice for business, taking advantage of the huge advances in technology and presenting our customers with bespoke, joined up solutions to meet modern day multi-channel needs and help their customers’ businesses thrive.
We solve challenges with a combination of insight, hard work and on-demand knowledge — all focused on delivering clarity from start to finish. Understanding is at the core of our portfolio and it's only when we have taken the time to analyse your priorities, your challenges and your aspirations that we begin to combine products and services to build your solution.
Reduce your costs
If you qualify we will give you cash back when placing an order on a new system.Enquire