Is Your Business Ready for the BT Switch Off?

Days
Hours
Minutes
Seconds
82%
of UK SMEs don't yet have a post-PSTN solution in place
9%
of businesses are completely unaware the switch-off is happening
45%
rise in PSTN network failures in 2024 — the network is already degrading
100%+
increase in legacy line costs — businesses paying double just to keep systems that will switch off anyway
Time matters

The Clock Has Already Run Out on Waiting

We're now in 2026 — less than a year from the deadline. The businesses that act now will migrate smoothly and on their terms. Everyone else will face a scramble.

01

Your Costs Are Already Rising — Just to Stand Still

Maintaining legacy PSTN and ISDN lines is becoming dramatically more expensive as the network ages and BT reduces investment in it. Many businesses are seeing their line rental and maintenance costs double — a 100%+ increase — just to keep systems running as they are today. You're paying more for an infrastructure that is guaranteed to switch off.

02

Capacity Crunch Is Here Now

With millions of businesses still needing to migrate, engineers, hardware, and installation slots are already being booked up. Reputable providers are filling their calendars fast — and as demand outstrips supply, prices for late movers will only increase further.

03

The Network Is Already Failing

BT reported a 45% increase in significant PSTN incidents in 2024 alone. Sticking with legacy lines in 2026 means accepting growing unreliability — more outages, more downtime, and more disruption to your business operations.

04

Hidden Dependencies Take Months to Uncover

Most businesses don't realise how many systems rely on copper lines until they do a proper audit. Identifying everything, planning the migration, testing, and going live takes time. Starting now gives you control. Leaving it until Q4 2026 means rushing — and rushed migrations cause downtime.

05

A Last-Minute Switch Means Real Business Risk

A rushed migration with no testing window risks days of lost connectivity, failed card payments, offline alarms, and missed calls. For many SMEs, even a single day of downtime has lasting commercial and reputational consequences.

Independent advice

How ICA Helps You Make the Switch

We're not tied to any single provider. We work for you — auditing your setup, finding the right solution from across the whole market, and guiding you through the transition.

01

Audit Your Current Setup

We map every device and service that relies on copper lines — many of which you may not be aware of.

02

Whole-of-Market Search

As independent advisors, we identify the best solution for your needs and budget from providers across the full market.

03

Smooth Migration Plan

We build a migration timeline that minimises disruption, with testing before any system goes live.

04

Ongoing Support

We don't disappear after the switch. ICA provides continued support on your new communications infrastructure.

Free download

Download Your Free Business Readiness Checklist

Not sure where to start? Our one-page checklist walks you through every system your business needs to audit before the January 2027 deadline.

  • Full list of devices and services to check
  • Step-by-step audit questions for each
  • Plain English — no technical jargon
  • Takes less than 5 minutes to complete
📋 Download Free Checklist

Free download · No sign-up required · PDF format

ICA BT Switch Off Business Readiness Checklist
Free PDF
Get in touch

Talk to an Independent Expert

We offer free, no-obligation consultations. Tell us about your current setup and we'll advise on exactly what you need to do — without any sales pressure.

Call us 0330 100 0810
Website ica.co.uk

Why choose ICA?

Independent — not tied to any single provider
Over 20 years helping UK businesses with telecoms
We handle the switch for you, end to end
No jargon — plain English advice you can act on

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