One secure, Unified Platform for UK Financial Services firms
Financial services firms are under more pressure than ever to deliver personal, high-touch client experiences while operating in one of the most tightly regulated industries around. Disconnected tools, patchy compliance coverage and rigid working models make that harder than it needs to be.
Built around what financial services teams actually need
Compliant client and team communications
A secure, unified platform designed to support the privacy, security and compliance standards financial services firms must meet, including support for GDPR and wider regulatory requirements, without slowing teams down.
A new standard of client engagement
From video-first client meetings to omnichannel support, Zoom helps you offer the face-to-face experience clients still value, wherever they are.
Flexible working, without the compromise
Give your teams the tools to do their best work from head office, branch or home, with the same experience wherever they log in.
Security, Privacy and Compliance, built in.
Financial services firms can’t compromise on data protection. Zoom’s platform is designed to support the standards your regulators expect:
- End-to-end encryption options and Customer Managed Key (CMK) for encryption keys you control
- Zoom Compliance Manager for data governance, risk detection and DLP across the platform
- Archiving and legal hold integrations to help meet record-keeping obligations
- Support for GDPR and wider UK financial services regulatory requirements
Why work with ICA on Zoom
Rolling out a communications platform across a regulated business isn’t a one-size-fits-all job. ICA works alongside your team to:
- Understand your existing systems, CRM and compliance requirements
- Design a Zoom deployment that fits how your firm actually works
- Handle setup, integration and rollout, with UK-based support throughout
- Provide ongoing management so your platform stays secure and up to date
